Terms

Terms of Service

Last updated: 1 January 2026

The terms governing your access to and use of the Connectix Labs website and services.

1. About Our Services

Connectix Labs provides custom-trained artificial intelligence agents and related solutions for game development studios and businesses. Our services may include custom AI agent development, reinforcement learning, game AI testing, player bots, world population, and other AI-driven solutions tailored to our clients' specific needs.

2. Eligibility

By using our website or services, you represent that you are at least 18 years of age (or the age of majority in your jurisdiction) and are legally capable of entering into binding contracts. If you are using our services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

3. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, animations, software, and the underlying technology, is the property of Connectix Labs or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

The Connectix Labs name, logo, and related marks are our trademarks. You may not use these marks without our express written permission.

4. Acceptable Use

You agree not to use our website or services to:

5. Client Engagements and Deliverables

Where we provide services to you pursuant to a separate agreement (including but not limited to a Statement of Work, Master Services Agreement, or similar), the terms of that agreement shall govern the services, deliverables, pricing, and ownership of any output. In the event of any conflict between these Terms and a signed client agreement, the signed client agreement shall prevail with respect to those services.

6. Third-Party Content and Links

Our website may contain links to third-party websites or content. We do not control and are not responsible for the content, accuracy, or practices of any third-party website. The inclusion of any link does not imply endorsement by us. You access such third-party websites at your own risk.

7. Disclaimer of Warranties

Our website and any information provided on it are provided on an "as is" and "as available" basis, without any warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will be uninterrupted, error-free, or free of harmful components.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Connectix Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of our website or services. Our total liability for any claim arising out of or relating to these Terms or your use of our website shall not exceed the amount you paid to us, if any, for the services giving rise to the claim, or SGD $100, whichever is greater.

9. Indemnification

You agree to indemnify, defend, and hold harmless Connectix Labs and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with your breach of these Terms or your misuse of our website or services.

10. Warranties and Liability for Services

Specific warranties, if any, relating to our services shall be set out in the applicable client agreement. Subject to the terms of any such agreement, and to the maximum extent permitted by law, the limitations set out in this document shall apply.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Singapore, without regard to its conflict of laws principles. You agree to submit to the exclusive jurisdiction of the courts of Singapore in relation to any dispute arising out of or in connection with these Terms.

12. Changes to These Terms

We may revise these Terms from time to time. The most current version will be posted on this page with an updated "Last updated" date. By continuing to use our website or services after any changes take effect, you agree to be bound by the revised Terms.

13. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect to the maximum extent permitted by law.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us:

Connectix Labs Technology Pte. Ltd.
60 Paya Lebar Road, #04-16, Paya Lebar Square, Singapore 409051
Email: jeff@connectixlabs.com
Singapore